1. Agreement
By downloading, accessing, or creating an account on Maydio ("Service"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. We may update these Terms; we will post changes on this page. Continued use after the effective date means you accept the updated Terms.
2. Who operates the Service
"Maydio" is the name of the Service. The Maydio mobile application and website are operated by the independent developer(s) behind the Maydio project ("we", "us", "our").
Maydio is not currently registered as a company, LLP, or other formal legal entity in India or elsewhere.
We may register a formal business entity later. If that happens, we will update this policy and our Terms of Service, and note the registered name and contact details here. Until then, references to "we", "us", or "our" in these Terms mean the operator(s) of Maydio, not a registered company.
3. The Service
Maydio helps you connect with a trusted circle for safety features including SOS alerts, location sharing, check-ins, and related tools. The Service is currently provided free of charge unless we introduce paid features in the future, in which case we will update these Terms before charging you.
The Service is provided on an "as is" and "as available" basis.
4. Eligibility
You must be at least 13 years old to use Maydio. By using the Service, you represent that you meet this requirement. If you are between 13 and 17, you should use the Service with a parent or guardian's knowledge and consent where required by your local laws.
5. Not emergency services
Maydio is not a replacement for emergency services, law enforcement, or medical response.
In a life-threatening emergency, contact your local emergency number (e.g. 112 in India, 911 in the United States) immediately. We do not guarantee that alerts will be delivered, read, or acted upon in time. Delivery depends on network connectivity, device settings, battery, and whether recipients are available.
6. Safe Circle members
People you add to your Safe Circle are other users you choose — not employees, contractors, or emergency responders of Maydio. We do not verify that they will see, read, or respond to alerts. You are responsible for selecting trusted contacts and for how you use the Service.
7. Your account
- You must provide accurate registration information
- Keep your login credentials secure
- You are responsible for activity under your account
- Notify us if you suspect unauthorized access
8. Acceptable use
You agree not to:
- Use the Service for unlawful, harassing, or fraudulent purposes
- Send false or repeated SOS alerts or abuse location features
- Stalk, harass, or monitor others without their consent
- Attempt to access other users' accounts or our systems without authorization
- Reverse engineer or disrupt the Service except as permitted by law
We may suspend or terminate accounts that violate these Terms, including for false SOS or abusive behavior.
9. User content
You may upload photos or other content to alerts or your profile. You retain ownership of your content. You grant us a limited license to store, transmit, and display that content solely to operate the Service (including showing alert media to your circle). You must not upload illegal, harmful, or infringing content. You are responsible for content you submit.
10. Location, notifications, and accuracy
Location and push notification permissions are required for core features. You control when sharing starts and who receives alerts through your Safe Circle settings. See our Privacy Policy for how we handle data.
GPS and network location may be inaccurate, delayed, or unavailable. Maps, coordinates, and estimated times are provided for convenience only. Do not rely on the Service as your only safety measure.
11. Intellectual property
The Service, branding, and content are owned by the operator(s) of Maydio or our licensors. You receive a limited, non-exclusive, non-transferable license to use the app for personal, non-commercial purposes.
12. Disclaimer of warranties
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, timely, secure, or error-free operation.
13. Limitation of liability
To the fullest extent permitted by law, the operator(s) of Maydio are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss arising from use of the Service — including failure or delay of alerts, location inaccuracy, circle members' actions or inaction, or third-party services. Total liability for any claim is limited to the amount you paid us in the twelve months before the claim, or zero if the Service is free.
14. Indemnification
You agree to indemnify and hold harmless the operator(s) of Maydio from claims arising from your misuse of the Service, violation of these Terms, or violation of others' rights (including sharing location or alerts without proper consent).
15. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access for violations, risk to others, or operational reasons. Provisions that should survive termination (liability limits, indemnity, dispute terms) remain in effect.
16. Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
17. Governing law
These Terms are governed by the laws of India, without regard to conflict-of-law principles, and apply to your use of the Service and to the operator(s) based in India. Disputes may be brought in courts in India, unless mandatory consumer protection laws in your country require otherwise.
18. Contact
Questions about these Terms: support@maydio.com